There are several permissions that control how each person uses the Ontada Health admin tool. These permissions are set using the User Permissions Template Excel worksheet.

Each permission has 2 settings:

None disables the capability for the user
Full enables the capability for the user

To give a user a Capability listed below, set the accompanying Permission to Full.

Capability	Permission
Access General Queue	General Queue
Access Forms Queue	Forms
Access Messages Center, Messages, Message History	Message Center
Access Ontada Health eReg	System Outbound Review
Access Support Tools > Patients	Patient Support Tools
Access Support Tools > User Roles and Permissions	Practice Support Tools
See the patient's view of the portal	Patient Impersonation
Access Send Announcements	Announcements

Patient History

About Patient History