Yearly Flu Vaccine Issues
Each year before the vaccine ordering period begins, the Ontada Content Team receives a list of vaccines purchased from USON and Open Market Practices. This ensures proper matching in Lynx.
FAQ: What should I do if Lynx alerts me that an incorrect vaccine has been loaded?
Question: I received an alert from Lynx indicating that there is an incorrect vaccine loaded, specifically mentioning a match on the Item 1st Name “Influenza.” What steps should I take?
Answer: If you receive an alert from Lynx notifying you that there is a mismatch on the vaccine, such as with the Item 1st Name “Influenza,” please follow these steps:
Do Not Dispense: Ensure that the vaccine is not dispensed to patients. The alert indicates a potential mismatch that needs to be addressed before proceeding.
Verify Vaccine Information: Double-check the vaccine details against the list of vaccines purchased from USON and Open Market Practices to confirm if it is incorrect.
Contact Support: If you confirm an error, contact the appropriate support team or your administrator for assistance in correcting the mismatch.
Document the Incident: Make a note of the incident for your records and any necessary follow-up.
By taking these steps, you help maintain accuracy and safety in vaccine dispensing.
Steps for Verifying and Loading the Correct Vaccine in Lynx
Access Inventory Administration:
Click on the "Item Master" tab within the Lynx system.
Enter the NDC:
In the "Item Code/GTIN" box, enter the NDC from the packing slip in the format xxxxx-xxxx-xx. This ensures an accurate search.
Filter Results:
Click on the "Without Pricing" box under "Show Results" to refine your search.
Verify and Load Item:
Once the item appears, verify the NDC and the year to ensure accuracy.
Drag and drop the verified item to your practice's inventory.
Note: You can also use the first four letters of the item name to help in your search, but it is crucial to prioritize using the NDC for accuracy.
Return to Inventory Administration
To navigate back to Inventory Administration, click on the "Inventory List."
Select the Item
Click on the item name to proceed.
Finalize Item Details
Check the "Auto-Waste" box and "Track Lot #" option.
Assign a price to the item.
Click "Save and Close" to complete the process.
Assign Item to Location
Change and assign the item to the appropriate location in Lynx.
Click "SAVE" to confirm the assignment.
Verify Item Match
In the "iKnowMed Generation 2 Orders" tab of Lynx Dispense, staff will check that the item matches the correct item.
