Charge Capture Report Location is missing on the order(s) error
FAQ: Connecting External Appointments to Orders in iKnowMed
Q1: How do external appointments connect to orders in iKnowMed? A1: External appointments connect to orders in iKnowMed when users save the MAR with the appointment loaded or saved in Documents/Billing. This action links the external appointment to the order.
Q2: What happens once an external appointment is connected to an order? A2: Once connected, the external appointment functions like an appointment scheduled directly in iKnowMed. This means any changes to orders on the same date of service, such as moving them in the Flowsheet, will also update the appointment.
Q3: What occurs if an appointment associated with the MAR is canceled? A3: If the appointment associated with the MAR is canceled, it will generate a "location is missing" error on the charge capture.
Navigate to Appointment Details
Go to the "Nursing Care" tab and select the "MAR" sub-tab.
Choose the date of service when the error message appeared.
Click on the Appointment link located to the left of "Incident To."
Navigate to Appointment Details
Go to the "Nursing Care" tab.
Select the "MAR" sub-tab.
Choose the date of service when the error message appeared.
Click on the Appointment link located to the left of "Incident To."
Access Appointment Link
Click on the Appointment link to the right of the Regimen Name.
Associate Treatment with Appointment
Click on the appointment that the treatment should be associated with.
Press the button with the appointment details to confirm.
Repeat for Multiple Regimens and Resolve Error
Note: If there is more than one Regimen, repeat the steps for associating the appointment for each Regimen in the MAR.
Save the MAR.
Navigate to the "Charge Capture" tab.
Press the Refresh button to resolve the error.
